Complaints
To submit your complaint, kindly use the below
Kenya Roads Board Offices
Kenya Re-Towers, 3rd Floor,
Off Ragati Road,
P.O. Box 73718, 00200
Nairobi
Tel: +254 20 4980 000
Mobile: +254 722 203418
Email: complaints@krb.go.ke
Website: www.krb.go.ke
Facebook: Kenya Roads Board
OR
The Commission Secretary/Chief Executive Officer Commission on Administrative Justice
West End Towers Waiyaki Way
P. O. Box 20414 – 00200 NAIROBI
Tel: +254-20-2270000 / 2303000 / 2603765 / 2441211 / 8030666
Toll Free Line: 0800221 349
SMS Short Code 15700 (Safaricom Subscribers Only)
complain@ombudsman.go.ke
Complaints handling procedure (Kiswahili)
